Van Oirschot improves delivery control with no-code tool Plugnotes
Wholesaler Van Oirschot specialises in heating, ventilation and plumbing fixtures. The family-owned company in the Campine region made its delivery quality control process more efficient using no-code technology. This has resulted in time savings, smoother communication and fewer errors.
Wholesaler Van Oirschot specialises in heating, ventilation and plumbing fixtures. The family-owned company in the Campine region made its delivery quality control process more efficient using no-code technology. This has resulted in time savings, smoother communication and fewer errors.
Van Oirschot focuses on the B2B market and has 120 employees across its 12 branches. Its assortment consists of premium brands. In 2021, the company opened a 21,000-square-metre distribution centre in Herentals, doubling its storage capacity.
Following this, the management was looking for a better way to follow up with suppliers about irregularities in warehouse deliveries. If warehouse workers identified a problem regarding a delivery, for example, if goods were damaged or parts were missing, they noted this on the delivery note. They then scanned the delivery note and sent it back to the supplier. This process occurred outside of Van Oirschot’s ERP as warehouse workers cannot access this software or easily communicate with suppliers from the ERP. As a result, errors crept into the stock, invoicing and further order processing.
Van Oirschot focuses on the B2B market and has 120 employees across its 12 branches. Its assortment consists of premium brands. In 2021, the company opened a 21,000-square-metre distribution centre in Herentals, doubling its storage capacity.
Following this, the management was looking for a better way to follow up with suppliers about irregularities in warehouse deliveries. If warehouse workers identified a problem regarding a delivery, for example, if goods were damaged or parts were missing, they noted this on the delivery note. They then scanned the delivery note and sent it back to the supplier. This process occurred outside of Van Oirschot’s ERP as warehouse workers cannot access this software or easily communicate with suppliers from the ERP. As a result, errors crept into the stock, invoicing and further order processing.
Van Oirschot has digitised the process with Plugnotes without any programming being required.
Benefits
Enter Plugnotes. With Plugnotes, you can digitise processes without requiring any knowledge of programming. You create a digital form that you integrate with other applications in your company and link to your customer lists, order lists or other internal and external databases.
If a delivery goes wrong, warehouse workers at Van Oirschot now fill in a digital form. From Plugnotes, the warehouse worker sends this form to the supplier, along with the scanned consignment note, delivery note, and possibly a few photos. The supplier can respond immediately via the form and may choose, for example, to redeliver the item or credit the amount. In addition, Van Oirschot’s accounting department also receives an automatic notification.
Benefits
Enter Plugnotes. With Plugnotes, you can digitise processes without requiring any knowledge of programming. You create a digital form that you integrate with other applications in your company and link to your customer lists, order lists or other internal and external databases.
If a delivery goes wrong, warehouse workers at Van Oirschot now fill in a digital form. From Plugnotes, the warehouse worker sends this form to the supplier, along with the scanned consignment note, delivery note, and possibly a few photos. The supplier can respond immediately via the form and may choose, for example, to redeliver the item or credit the amount. In addition, Van Oirschot’s accounting department also receives an automatic notification.
Digitising without programming
Plugnotes is the bridge between the warehouse and the ERP software. Van Oirschot has digitised the process with Plugnotes without any programming being required. As a result, it did not have to invest in ERP modules with more functionalities than necessary. Setting up and linking the tool to the ERP involved only half a day of work. The identification and follow-up of errors in delivery is now faster, more efficient and more accurate. This demonstrates how minor interventions can make your organisation more agile.
Digitising without programming
Plugnotes is the bridge between the warehouse and the ERP software. Van Oirschot has digitised the process with Plugnotes without any programming being required. As a result, it did not have to invest in ERP modules with more functionalities than necessary. Setting up and linking the tool to the ERP involved only half a day of work. The identification and follow-up of errors in delivery is now faster, more efficient and more accurate. This demonstrates how minor interventions can make your organisation more agile.