Co-create
The future
Welcom at the
Gumption Coffee Club
Case
in the picture
Question: what has three times more vitamin C than an orange and is great for digestion? Correct: kiwifruits help keep you in top condition. So unsurprisingly, Zespri continues to grow.
Gumption is an ecosystem of innovators and entrepreneurs. We concentrate on brand and customer experience, digital technology and process automation. With these three components we go to work for your organisation.
360° Offering
We look at your long-term vision and your challenges from various points of view. That’s our 360° approach. We combine the knowledge of different specialists to arrive at new insights and innovative solutions. Doing what no one ever did before: that’s how we make the difference together. Co-creation for maximum business value, for you and for your customers. Always pragmatic and alert for short-term deliverables with long-term impact.
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What is your pain point?
EXPERIENCES
SMART TECHNOLOGY
PROCESSES
EXPERIENCES
Business is figures. But also emotion. Without emotion, no good business. Emotions create involvement and bonds. Positive emotions inspire and motivate customers, employees, job applicants, citizens. How do you trigger these emotions? With experiences. Underpinned with data. Because without data, no good experiences.
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SMART TECHNOLOGY
Before corona you invested in technology primarily to cut costs. Today because of the competitive advantage. Technology is a differentiator. It makes your company smarter and more efficient. Connects people, processes, networks and devices, 24/7. Makes applications and data more accessible. Protects systems, transactions and facilities. Facilitates e-mobility. Technology talks, listens, sees and understands. And changes your (brand) experience.
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PROCESSES
Service must become faster and more personal. Interaction? For 2 out of 3 customers real time is the norm. Proactive please, based on AI. The standard is high for your customer-facing workflows, but therefore for your internal, your supply chain and your decision-making processes as well. They all have to be frictionlessly automated. Thoroughly tested, safe, productivity-increasing and resilient. Integration can lead to new revenue models. Routine tasks? Robotise!
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Co-creator in the picture
iXpole
Pioneer & market leader in the optimisation of sponsoring and VIP hospitality at professional sports clubs and events. The iXpole Cloud platform centralizes, automates and improves all aspects of VIP hospitality - from CRM to contract management, stock management, catering, ticketing and invoicing.