Canguru

European customer experience (CX) partner of choice. Big enough to cure, small enough to care. Canguru, a TheValueChain company, bridges the gap between business and technology. Committed to innovation, with a focus on CX processes. Investigates where innovation gets the maximum return, brings new insights, and supports companies in improving daily activities and processes in sales, e-commerce, marketing and service.

What?

Canguru aims to be a frontrunner in all areas of CX - from sales and service processes to commission policies and configure-price-quote solutions (CPQ). They closely follow market trends and technological developments. Combining out-of-the-box thinking with a can-do attitude makes them a trusted guide in CX.

Why?

In order to exceed customer expectations and stay competitive in times of change, companies invest in CX. Canguru's proven way of working ensures smooth development and implementation in line with your requirements so that the CX solution meets and exceeds expectations. Customer support makes everything run smoothly, keeping up with the latest specs. Canguru has +10 years of experience with sales, marketing and services projects.

Who?

Meet the team

Canguru assists companies of all sizes with an expert team of 85 CX consultants. Together they count +200 years of combined experience. Their knowledge of business and technology supports companies to stay first in class with cutting-edge strategies and solutions. Canguru is also innovative in its internal organisation. It involves its consultants in the company's management and structures the organisation based on sociocracy 3.0 principles tailored to the team.

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